Why Rundoo
Support that answers.
When you call Rundoo, you reach real people who have worked behind counters like yours, and most issues get resolved the same day you call. Choosing a POS provider is choosing a partner first and a product second, and we answer the phone.
A partner first, a product second
The number one frustration we hear from stores switching to Rundoo is the support they left behind. Here is how we do it differently.
Real people who have worked in stores
You are not talking to a ticket number. Our team has actually worked in supply stores, so they understand a charge account, a special order, and a busy Saturday at the counter.
Most issues resolved the same day
When you call, you get a person, and most issues get resolved the same day you call instead of sitting in a queue for a week.
Support is included, not a per-call charge
No getting nickel-and-dimed on support calls. Helping you run your store is part of Rundoo, not an add-on that shows up on the next invoice.
A dedicated implementation manager
As soon as you sign, you are paired with a dedicated implementation manager who handles your data migration and stays with you through go-live and the first weeks after.
See how switching works →We know the work because we do the work
Every Dooer spends their first week working at a client store, so the people building and supporting Rundoo have stood behind the counter themselves.
More about Rundoo →Frequently asked questions
What is Rundoo's customer support like?
Do I pay extra for support?
Will someone help me migrate my data and go live?
Talk to a real person
Book a demo and meet the team that would have your back after you switch.